Introduction
Reonix Agency (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.
Information We Collect
We may collect the following information when you interact with us:
- Name
- Email address
- Phone number (including WhatsApp contact)
- Company or business name
- Project details or messages you share with us
We only collect information that is necessary to communicate with you and provide our services.
How We Use Your Information
We use your information to:
- Respond to your enquiries and messages
- Communicate about services, proposals, or projects
- Provide quotations and project updates
- Improve our website and services
- Maintain internal records
We do not sell, rent, or trade your personal information to third parties.
WhatsApp & Communication
When you contact us via WhatsApp, email, or contact forms, your communication details are used solely for responding to your enquiry and managing our conversation.
Your messages remain private and are not shared with anyone outside Reonix Agency unless required for project execution with trusted partners.
Cookies & Website Analytics
Our website may use cookies or basic analytics tools to understand how visitors use the site. This helps us improve content, usability, and performance. Cookies do not collect personally identifiable information. You can choose to disable cookies through your browser settings.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. Access to personal data is limited to authorised personnel only.
However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for communication at any time
To exercise these rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Reonix Agency
WhatsApp: 6362330322
Email: Founder@reonix.agency